Warunki świadczenia usług

Welcome to VelouraKids. By visiting our website or purchasing products, you agree to the following terms:

Product Information & Handmade Nature

  • All items are handmade and made-to-order, resulting in unique pieces. Minor variations in color, size, or texture are normal and not considered defects.

Pricing & Taxes

  • Prices are in EUR (or store currency) and exclude any local taxes, customs duties, or import fees.
  • Buyers are responsible for any taxes or import charges in their country.

Order Acceptance

  • Orders are accepted once payment is processed via Shopify Payments.
  • VelouraKids reserves the right to cancel orders due to stock issues or payment errors.

Shipping & Returns

  • Shipping policy and return/refund policy are detailed on our Shipping & Returns pages.
  • Handmade items cannot be returned unless defective or damaged.

Intellectual Property

  • All content, images, and branding on velourakids.store are © VelouraKids 2026.
  • Unauthorized use of content, images, or trademarks is prohibited.

Limitation of Liability

  • VelouraKids is not responsible for damages or delays caused by shipping carriers or customs authorities.
  • We are not liable for misuse or improper care of handmade products.

Governing Law

  • These terms are governed by EU law, applicable for online sales from Poland.